Any order modifications need to be requested within one business day. Once an order has been shipped I cannot change the mode or speed of delivery.

I can assist you in updating your address if needed. Please let me know within one business day if the address on your checkout receipt is incorrect. Your shipping label is automatically generated from the information you provide at checkout. I am not responsible for misdirected packages.

I’m sorry, same day delivery is not available. Most orders require 1-2 business days for fulfillment. Expedited shipping is available at checkout.

Payment is due at the time of purchase. Due to the nature of personalized products, cancellations must be received within 1 business day of purchase to receive a full refund. Cancellations cannot be accepted after a product has shipped.

In the event that I’m unavailable, due to illness or emergency, to fulfill your order within the expected time frame, I will contact you right away to determine if an extended timeline will work for you.  If the extended timeline is an issue, your purchase will be cancelled and fully refunded.

I’m sorry, I can’t accept trade or barter.

Melinda Bryant Party Boutique cannot accept returns or exchanges on personalized items. Proofs are sent for invitations and custom designs before product is completed and shipped. It is the customer’s responsibility to determine whether a proofed product is ready to print. Proofs are not sent for items where the only change is a personalization, unless requested. Customers are responsible for the accuracy of spelling and punctuation in the text they provide for personalization.

Items sent to the address provided and left unclaimed by the recipient are not eligible for a refund.

I will always work to resolve any issue with your order. If an item is incorrect and the mistake was mine, I will send a replacement item at no cost, or refund the full purchase price of the item.

Customer photos sent for photo invitations, table runners, etc. will never be shared by Melinda Bryant Party Boutique. Customer photos are deleted after the order is completed. Photo products, unless provided by the customer in a review, are only used in advertising with written customer consent. No compensation is provided for photo products used in advertising.

Customer reviews are the property of Melinda Bryant Party Boutique. I reserve the right to use customer reviews, and photos provided by customers in reviews, for advertising in printed materials and on social media, without compensation.

Custom design requests are welcome. This shop is a solo endeavor so my time is limited. Design requests will be accepted or denied according to my ability to complete them in time for your event. Design requests must be re-sellable, ie. it needs to be a design I can offer in my shop. I cannot make products using trademarked characters or brands.